WEBSITE ACCESSIBILITY STATEMENT

Website Accessibility Statement

March 15, 2019

The City of Satellite Beach is committed to ensuring that all visitors and residents, including visitors and residents with disabilities, are able to access and use all of our programs, services, and activities.  We recognize that many visitors and residents are increasingly using our website to access information about what we offer, and to take advantage of the website to obtain services. 

We also recognize that users of the website who have disabilities may use the website with the assistance of technology, including screen readers, as well as with captioning, transcripts, and the use of other auxiliary aids and services.  As outlined below, we want to provide users of our website with information about what we offer, ways to inform us of any difficulties encountered, alternative ways we can offer the services, the time frame for doing so, and who to contact if you encounter a problem.

Our website offers a wide range of information and services, and we recognize that for users with disabilities, some material on our site may pose challenges.  We are interested in hearing from users with disabilities, we want to know about your experiences, and want to address the challenges you identify.

What to Do If You Encounter A Problem Using Our Website:  

Web accessibility concerns, should be brought to the attention of our Website ADA Coordinator, Adam Schultz.  We will respond within one (1) business day.

Email:      aschultz@satellitebeach.org
Direct      Phone Number: 321-773-4407 
Mail to:    Adam Schultz, ADA Coordinator, 565 Cassia Boulevard, Satellite Beach, Florida, 32937

Please provide the following information:
Your name:
Your phone number:
Your email address:
The date and time you encountered a problem using our website:
The web page/web address on which the problem occurred:
What occurred/what were you unable to do:
Any error messages you received:

We strive to ensure that our website will comply with WCAG 2.0 AA, but recognize that alternatives to using the website should be available in the event that a user with a disability encounters a problem using our website.  Should you encounter such a problem, we urge you to contact Adam Schultz, ADA Coordinator, who will provide an alternative way to quickly obtain the information you are seeking to obtain through the website.

Ongoing Website Accessibility Efforts:

We are in the process of working with our ADA coordinator to assess our website’s accessibility, and will be undertaking efforts to identify and address areas needing improvement. We welcome your comments and insights.  Please contact our ADA Coordinator at aschultz@satellitebeach.org or call 321-773-4407.

Ongoing ADA Compliance Efforts:

We are in the process of completing a comprehensive review of our policies and practices for ADA compliance, and are working to enhance our services to the disability community.  We are in the process of assessing our website’s accessibility, with the assistance of experts in web accessibility and in the mandates of WCAG 2.0.  We will be engaging in efforts to identify and correct issues

For Users with Hearing Loss or Vision Loss - Policy and Time Frame for Responses to Requests for Accommodations:

All City Council meeting videos posted on the YouTube website have the closed caption feature.  Other videos posted online will be described, and agendas of meetings will be posted.  In the event captioning or a transcript is requested, all requests will be handled in accordance with the City’s Public Records Request policy.

We welcome you to our website and we look forward to assisting you with any concerns.